Frequently Asked Questions

Everything you need to know about your Venezia FC order

Do you offer international shipping?

Yes, we ship our official Venezia FC kits and lifestyle apparel worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

Items can be returned within 14 days of receipt, provided they are in original condition with tags attached. Please note that customized jerseys with player names or personal printing cannot be returned.

How do I ensure I choose the correct size?

We provide a detailed size guide on every product page. Our performance kits have a 'slim fit' design; if you prefer a looser fit, we recommend ordering one size up.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping region.

Are the products on the store authentic?

Every item sold on the official Venezia FC Store is 100% authentic, licensed merchandise produced in collaboration with our official technical partners.